We discontinued our loyalty program as of March 2024 but we will honor any points / discounts that you have accumulated from your purchases. Just reach out to hello@ourkindra.com and we'll provide you with a discount code.

<p>We discontinued our loyalty program as of March 2024 but we will honor any points / discounts that you have accumulated from your purchases. Just reach out to <a href="mailto: hello@ourkindra.com">hello@ourkindra.com</a> and we&apos;ll provide you with a discount code.</p>

What happened to the loyalty program?

If you require further assistance, please feel free to email us and we will respond within 1-2 business days.

hello@ourkindra.com

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Loyalty Program

What are the causes of vaginal dryness?

Why do women experience vaginal dryness during postpartum?

What is the best product for postpartum vaginal dryness?

How do COCs (combined oral contraceptive pills) cause vaginal dryness?

What is the best product for vaginal dryness caused by combined oral contraceptive pills?

About Vulvar & Vaginal Symptoms

Are Kindra products FSA/HSA eligible?

How do I get FSA reimbursement if I paid with a personal credit/debit card?

FSA/HSA Eligibility

Why make products formulated without estrogen?

Are your products FDA approved?

Are your products safe to use?

Are your products safe for cancer survivors?

How do I know which products are best for me?

What is the Leaping Bunny Standard?

Should I talk to my doctor before using Kindra products?

About Kindra Products

What is the difference between the Daily Vaginal Lotion and the V Relief Serum?

How many pumps should I use?

How do I apply the lotion and the serum?

The pump is not working on my lotion, what should I do?

Is a burning and/or stinging sensation normal when using the lotion?

Can the lotion or the serum be used as lubricant?

Are the lotion and serum "safe" if ingested?

Has anyone experienced adverse side effects from using the lotion or serum?

What happened to the applicator?

Why we use alcohol in our lotion and serum products

About our Vulvar/Vaginal Products

Why does vaginal pH matter when it comes to bath products?

How many baths will one product last for?

Is Soothe Bath Soak estrogen-free?

How long should I soak for?

How often should I be bathing with Soothe Bath Soak in order to get the maximum benefit?

Should I rinse off after taking a bath?

Is Soothe a bubble bath?

How does this help with hot flashes and night sweats?

Is this product fragrance-free? It smells so good!

Can this only be used by menopausal women?

About our Soothe Bath Soak

Can I take your supplement if I'm taking other medications or supplements?

Can I take more than one supplement a day?

How long will it take to feel results?

Is it normal to experience an upset stomach after taking any of the supplements?

About our Core Supplement

Our Products

What are the perks of a Kindra subscription and how do I sign-up?

How do I know if I have a Kindra account?

Can I swap for a different product or add a one-time item to my next order?

How do I skip a shipment?

How do I cancel my subscription?

Subscription Program

What is your Shipping Policy?

How long does standard shipping take?

Where do you ship?

What do I do if I received a defective or damaged item?

Refund & Return Policy

Shipping, Refunds & Returns

Where can I purchase Kindra products?

Do you offer samples of the lotion and the serum?

Ordering & Payments